Frequently Asked Questions

Does the Shrew Soft Client support my 64bit Windows Operating System?

The Shrew Soft Client works with 32bit and 64bit versions of Micorsoft Windows 2000, XP and Vista operating systems. The only exception is operating systems designed for the IA64 Intel Itanium processor architecture. These are not currently supported.

The Shrew Soft Client on Linux connects but can't pass traffic. Why?

Most communications issues are related to site configuration errors. However, the default system settings for Linux distribution will vary. This following link describes how to work around a common problem which will cause valid IPsec packets to be dropped by the Linux kernel.

 http://lists.shrew.net/mailman/htdig/vpn-help/2008-November/001827.html