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      <text xml:space="preserve" bytes="3181">== FAQ ==

A list of answers for Frequently Asked Questions is available at the following page.

[[Frequently_Asked_Questions| Frequently Asked Questions]]

== Documentation ==

Online documentation is available for most of our products. If you have a question related to installation, configuration or a specific feature, please read through the documentation.

*[https://www.shrew.net/static/help-2.2.x/html/Shrew%20Soft%20VPN%20Client%20Administrators%20Guide.html VPN Client 2.2 Documentation] [https://www.shrew.net/static/help-2.2.x/pdf/Shrew%20Soft%20VPN%20Client%20Administrators%20Guide.pdf PDF]
*[https://www.shrew.net/static/help-2.1.x/vpnhelp.htm VPN Client 2.1 Documentation] [https://www.shrew.net/static/help-2.1.x/vpnhelp.pdf PDF]
*[https://www.shrew.net/static/help-2.0.x/vpnhelp.htm VPN Client 2.0 Documentation]
*[https://www.shrew.net/static/help-1.1.x/index.html VPN Client 1.1 Documentation]
*[https://www.shrew.net/static/help-1.0.x/index.html VPN Client 1.0 Documentation]

''NOTE : A configuration guide for using the client with [http://ipsec-tools.sourceforge.net/ ipsec-tools] is included with VPN Client Documentation versions 2.0.0 and later.
''

== Configuration Guides ==

Most information required to install and configure our software is included in the product documentation. The following pages focus on specific configuration topics.

=== VPN Client and Open Source Gateway Howtos ===

*[[Howto_m0n0wall| m0n0wall]]
*[[Howto_OpenBSD| OpenBSD]]
*[[Howto_OpenSWAN| OpenSWAN]]
*[[Howto_StrongSWAN| StrongSWAN]]
*[[Howto_pfSense| pfSense]]

=== VPN Client and Commercial Gateway Howtos ===

*[[Howto_Adtran| Adtran NetVanta]]
*[[Howto_Checkpoint| Check Point NGx]]
*[[Howto_Cisco_Asa| Cisco ASA]]
*[[Howto_Cisco_IOS| Cisco IOS]]
*[[Howto_Cisco_Pix| Cisco PIX]]
*[[Howto_Draytek| DrayTek]]
*[[Howto_Fortigate| Fortigate]]
*[[Howto_Fritzbox| FritzBox]]
*[[Howto_Juniper_SSG| Juniper SSG]]
*[[Howto_Juniper_SSG_Using_Certs| Juniper SSG using Certificates]]
*[[Howto_Lancom| Lancom]]
*[[Howto_Linksys| Linksys]]
*[[Howto_NetAsq| NetASQ]]
*[[Howto_Netgear| Netgear]]
*[[Howto_Sidewinder_v6| Sidewinder 6.x]]
*[[Howto_Sidewinder_v7| Sidewinder 7.x]]
*[[Howto_Sonicwall| Sonicwall]]
*[[Howto_Zywall| ZyXEL Zywall]]
*[[Howto_ZywallUsg| ZyXEL Zywall USG]]

== Mailing Lists ==

If you have a problem or a question regarding one of our products, please try searching the mailing list archives for a solution. We prefer to operate in a public forum as much as possible so that our clients have an opportunity to learn from each others experiences. If you have trouble locating a solution, please post a detailed message describing the problem. The mailing lists are monitored and help will be provided promptly.

[https://lists.shrew.net/mailman/listinfo mailing lists]

== Bug Reports ==

Before we can diagnose a problem with one of our products, its important that we receive an accurate bug report. The following guides describe how to gather all the data required by Shrew Soft to analyze and correct your issue.

*[[VPN_Bug_Report_Windows| Preparing a Windows VPN Client Bug Report]]
*[[VPN_Bug_Report_Unix| Preparing a Linux/BSD VPN Client Bug Report]]</text>
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